How can we help you?

Tap Join Now at the top of any page, enter your phone number and a password, verify the OTP, and you are in. The whole process takes under 60 seconds.

notout operates under an international license and only accepts users from jurisdictions where online sports betting is legally permitted. You are responsible for confirming the laws in your local area before placing a bet.

Just a working phone number to get started. For deposits and withdrawals above the small-amount threshold, KYC verification (a government photo ID and a selfie) is required for security and compliance.

Yes — we use bank-grade SSL 256-bit encryption, store sensitive data in encrypted vaults and never share account information with third parties. Sessions can also be protected with biometric or 2FA login.

bKash, Nagad, Rocket, Upay, Visa, Mastercard, UPI, IMPS, NEFT and net banking. You can also deposit and withdraw cash through our nationwide agent network.

Mobile-wallet deposits (bKash, Nagad, Rocket, Upay) are instant — funds are usually in your wallet in under 30 seconds. Card and bank-transfer deposits typically settle within 2–5 minutes.

Most UPI / mobile-wallet withdrawals settle within 5 minutes, 24×7. Bank transfers can take 30 minutes to a few hours depending on your bank. Withdrawals require completed KYC.

notout does not charge fees on deposits or withdrawals. Your payment provider may apply their own charges — please check with bKash, your bank or your card issuer.

Minimum deposit is ৳200. Minimum withdrawal is ৳500. Daily and monthly withdrawal caps are visible inside your wallet — contact support if you need a temporary limit increase.

Pick a sport and a match, tap the odd you want, set your stake on the bet slip and confirm. Single bets, multi (accumulator), system and Asian-handicap markets are all supported.

Cricket (T20I, ODI, Test, IPL, BBL, PSL, CPL, BPL), football (every major league + cup), tennis (ATP, WTA, Slams), basketball (NBA, EuroLeague), kabaddi (PKL), MMA, boxing, esports (LoL, CS2, Dota 2, Valorant), horse racing and more.

The bet slip is the panel where your selections are gathered before you confirm. You can edit your stake, switch between single / multi / system mode, and see the real-time potential payout.

Bets cannot be cancelled once confirmed. However, on most pre-match and live markets you can use Cash Out to settle the bet early — for more or less than your original stake depending on current odds.

Live betting is wagering on a match while it is still being played. Odds update in real time based on the score, time remaining, possession and other live signals — refreshing in under a second.

Cash Out lets you settle a live bet early at the current price. You can take a full cash out, a partial cash out, or set an auto cash-out trigger. The amount you receive can be more or less than your stake.

Live odds reflect the in-game state. As the favourite gains the lead, their odds shorten; as the underdog comes back, their odds shorten and the favourite drifts. This is normal and updates by the second.

Live odds change in milliseconds. If the price moves between your tap and our server, the bet is rejected to protect both sides. Enable Accept Higher Odds in your settings to auto-accept improved prices.

Sign up, opt in to the welcome offer on the promotions page, then make your first qualifying deposit. The bonus is credited automatically — usually within 60 seconds.

Wagering is the number of times the bonus must be played through before it converts to withdrawable cash. Each promotion shows its rollover requirement (e.g. 5× on the bonus amount, on odds of 1.50+).

Bonus credit is locked until the wagering requirement is met. Once cleared, the converted amount becomes regular cash and can be withdrawn at any time using any supported method.

Yes. Most welcome bonuses, reload bonuses and free-bet promotions count toward live markets — provided the qualifying odds threshold is met. Always check the specific promo terms before betting.

Tap Forgot Password on the sign-in screen, enter your registered phone or email, and follow the OTP link to set a new password. The reset link expires after 15 minutes for security.

Open Profile → Verification, upload a clear photo of a government photo ID (NID, passport or driving licence) and a live selfie. Most KYCs are approved within 15 minutes.

Yes — enable 2FA in Profile → Security. We support OTP via SMS, email and authenticator apps (Google Authenticator, Authy). Biometric login is also available on the mobile app.

For your safety, contact information changes require support verification. Message us on WhatsApp or email notoutbangladesh@gmail.com with your old and new details — we update within 30 minutes.

Open the Find an Agent page (linked in the footer) and enter your district. We have verified cash-in / cash-out agents in every major town across Bangladesh.

Yes. Visit any verified notout agent, hand over cash and they will credit your account in real time. Withdrawals work the same way in reverse — no online transfer required.

We are always looking for trustworthy partners. Message us on WhatsApp with your name, district and a brief about your retail/online business and our partnerships team will get back within 24 hours.

Yes — open Profile → Responsible Gaming to set daily, weekly or monthly deposit, stake or loss limits. Limits take effect immediately and can only be relaxed after a 24-hour cooling-off period.

You can self-exclude for 24 hours, 7 days, 30 days, 6 months or permanently. During exclusion, your account is locked, marketing is paused and any pending bonuses are voided.

If gambling stops being fun, please reach out. Our support team can guide you to professional, confidential help organisations such as GamCare and BeGambleAware, or set protections on your account immediately.